Group Cases By Origin
In Salesforce, Cases come in through many different channels like Phone, Email, Web, or even Social Media. Often, you want to analyze or report on cases based on their origin so yo
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Get Accounts with High Revenue
In the world of Salesforce, Opportunities represent potential revenue and Accounts are the businesses behind them. Sometimes, you want to identify all the unique accounts that are
Assign Case Using Custom Label
Imagine this: Your Salesforce org uses queues to manage support cases but the queue names could change depending on the environment (like Sandbox, Production, etc.). Instead of har
Merge Case Lists from Queues
When managing support or service operations in Salesforce, you might have different queues set up for specific case types like SLA Queue, Escalation Queue, etc. But what if you wan
Auto-Assign Case to SLA Queue
Let’s imagine you have a support team, and some cases need special attention say, anything that’s high priority and comes in through the web. Wouldn’t it be great if Sal
Check for Duplicate Leads in Apex
Let’s say you’re working with Leads in Salesforce and want to avoid entering the same person twice maybe someone filled out your form twice or someone on your team accidentally
Get Logged-In User’s Key Info
Want to retrieve useful details about the currently logged-in Salesforce user using Apex? Whether you’re building a user dashboard or adding logging functionality, knowing ho
Identify Object Type from Record ID
Ever wondered how to figure out what type of object a record ID belongs to in Salesforce? You might see an ID like 0015g00000XYZ123 and ask yourself: “Hmm… is this an Account?