Privacy Policy
About Salesforce Makes Sense. Salesforce Makes Sense is an independent learning platform created by Himanshu Maheshwari to help students and professionals understand Salesforce concepts in a simplified, practical way. It is an independent educational initiative and is not affiliated with Salesforce.com, Inc. Salesforce and all related logos are trademarks of Salesforce.com, Inc.
Contents
- 1. Scope
- 2. Controller & Contact
- 3. Information We Collect
- 4. How We Use Information
- 5. Cookies & Tracking Technologies
- 6. Sharing & Disclosure
- 7. International Transfers
- 8. Data Security
- 9. Data Retention
- 10. Your Rights
- 11. Children’s Privacy
- 12. Changes to This Policy
- 13. Contact
- Annex A — Cookie & Tracking Overview
1. Scope
This Policy applies to personal information processed via SalesforceMakesSense.com, including course pages, downloadable digital products, blog posts, comments, and forms. By using the Website, you consent to this Policy.
2. Controller & Contact
The party responsible for personal information on this Website is:
Salesforce Makes Sense (independent educational platform)
Operating from: United Arab Emirates
Email: salesforcemakessense@gmail.com
3. Information We Collect
3.1 Information You Provide
- Contact & Account Data: name and email address (e.g., when submitting forms, joining courses, subscribing to updates, or posting comments).
- User-Generated Content: comments, feedback, questions, or other content you submit.
3.2 Information Collected Automatically
- Usage & Device Data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, and timestamps.
- Cookies & Similar Technologies: as described in Section 5.
3.3 No Payment Information Collected
We do not collect or store payment card details on this Website. Digital purchases, if any, are handled by third-party processors or platforms which maintain their own compliance and security.
4. How We Use Information
- To provide and improve educational content, courses, and digital downloads.
- To communicate with you (e.g., course notices, announcements, support).
- To operate, maintain, and secure the Website.
- To perform analytics, measure performance, and enhance user experience.
- To comply with legal obligations and enforce our terms and policies.
Legal bases (where applicable, e.g., GDPR/UAE DPL): consent, contract performance, legitimate interests (e.g., site security, analytics), and legal obligation.
7. International Transfers
We may process and store information in jurisdictions outside your own (including the United Arab Emirates). Where required, we implement appropriate safeguards for cross-border transfers.
8. Data Security
We apply reasonable administrative, technical, and organizational measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed 100% secure.
9. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. You may request deletion as outlined in Section 10.
10. Your Rights
10.1 Access, Rectification, Deletion, Objection
Subject to local law (including GDPR and the UAE Data Protection Law), you may have the right to request access to, correction of, deletion of, or restriction/objection to the processing of your personal information.
10.2 Direct Marketing
You may opt out of non-essential communications at any time by following unsubscribe instructions (if provided) or contacting us.
10.3 U.S. State Disclosures (e.g., CCPA/CPRA)
We do not sell or share personal information as those terms are defined by the CCPA/CPRA. You may still contact us to exercise access or deletion rights where applicable.
How to exercise your rights: email salesforcemakessense@gmail.com. We may need to verify your identity before fulfilling certain requests.
11. Children’s Privacy
The Website is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child provided personal information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date at the top reflects the most recent changes. Your continued use of the Website after changes indicates acceptance of the updated Policy.
13. Contact
For questions or privacy requests, please contact:
Salesforce Makes Sense
Email: salesforcemakessense@gmail.com
Annex A — Cookie & Tracking Overview
This is a general overview and may evolve as vendors or browser policies change.
- Essential Cookies: site operation, security, and basic preferences.
- Analytics Cookies (Google Analytics): aggregated insights about traffic and usage.
- Advertising Cookies (Google AdSense): ad delivery, measurement, and (where enabled) personalization.
- Embedded Media (YouTube): playback experience and related viewing metrics.